This handbook describes the approach taken by GRET to facilitate the emergence of a shared governance of the drinking water service in the Saint-Louis region in Senegal in the context of a national reform to delegate this public service to private operators.
Following on from more than 15 years of support, GRET adopted a commons-based approach, leading it to clarify its positioning with respect to the service’s stakeholders. By using participatory modelling exercises, the stakeholders were able to build a shared vision of their interdependencies and subsequently enter into collaborative dialogue through a serious game. Interconnections between local and national actions paved the way for the implementation of a local monitoring committee, enabling users to become fully involved in monitoring and controlling the service alongside the delegated operator and public authorities, representing the beginnings of public service co-production.
Intended for associations, NGOs and donors promoting initiatives around commons, as well as public and private stakeholders involved in service supply, this document focuses on lessons learned that can be useful for continuing the dynamic undertaken in Senegal, and for designing and implementing similar approaches in other contexts.
Also avalaible in french on this link.